Accessibility Services at Dublin Airport
Dublin Airport provides a range of facilities and services for passengers with disabilities and reduced mobility, including:
- Accessible set-down and pick-up areas
- Assistance points within the airport
- Accessible toilets and changing facilities
- Accessible lifts and clearly signposted routes
- Induction loops and audio assistance
- Assistance for passengers travelling with guide and assistance dogs
- Accessible shopping and dining facilities
- Private areas for passengers who require additional assistance
Reduced Mobility and Wheelchair Assistance at Dublin Airport
Passengers with reduced mobility can request assistance when travelling through Dublin Airport. Support can include wheelchair assistance and help travelling through the terminal, security and boarding areas.
Passengers who require assistance should notify their airline, travel agent or tour operator at least 48 hours before departure where possible. This allows the airport assistance team to make the appropriate arrangements for your journey.
Assistance points are available at Dublin Airport for passengers who require support when they arrive at the terminal.
Autism and the Dublin Airport Important Flyer Programme
Dublin Airport's Important Flyer Programme is designed to support passengers with autism and other additional needs when travelling through the airport. Passengers can request an Important Flyer lanyard or wristband, which helps airport staff recognise that they may require additional assistance or understanding during their journey.
Passengers or their families should apply in advance of travelling and check the current eligibility and application requirements directly with Dublin Airport.
Apply for the Dublin Airport Important Flyer Programme
Accessible Parking at Dublin Airport
Dublin Airport provides designated accessible parking spaces for passengers with a valid disability parking permit. Accessible spaces are available in the short-term car parks close to Terminal 1 and Terminal 2.
Parking arrangements, rates and requirements for disability permit holders can change, so passengers should check the latest accessible parking information with Dublin Airport before travelling.
Apply for a Reduced Mobility Parking Code
Accessible Bus Travel to and from Dublin Airport
Dublin Bus routes 16 and 41 provide wheelchair-accessible services between Dublin Airport and Dublin City. These routes are part of Dublin's public transport network and can be used with the DoDublin Freedom Ticket, which includes 72 hours of unlimited travel on Dublin Bus, Luas and DART services.
The Freedom Ticket also includes 48 hours on the DoDublin Hop-on Hop-off Tour, providing a convenient option for visitors who want to use public transport throughout their stay in Dublin.
View the DoDublin Freedom Ticket
Sensory Room at Dublin Airport
Dublin Airport has a purpose-built Sensory Room designed to provide a calm environment for passengers who may find busy airport surroundings overwhelming.
The Sensory Room is located after security in Terminal 2, close to the 400 gates. It is designed for passengers with autism, dementia, cognitive impairments and other additional needs.